Business Skills Training

Business Skills Training and Coaching

Management and Leadership

Consultative Selling Skills

Management and Leadership

A full range of topics, from first time managers to experienced leaders.

Working Smarter 2022

Consultative Selling Skills

Management and Leadership

Time management skills and techniques for the way we work now.

Consultative Selling Skills

How to add value, delight customers and make more sales, faster.

Negotiation Skills

Contract and Commercials

Consultative Selling Skills

From closing a sale to managing a large contract negotiation.

Contract and Commercials

Commercial awareness, contract and project management skills.

Presentation Skills

Contract and Commercials

How to get your message across with confidence, clarity and credibilty.

Better Business Writing Skills

Practical skills training on bid response, proposal, report, and more.

Key Account Management

Better Business Writing Skills

Because all customers are important, some customers more important than others.

Brilliant Customer Service

Better Business Writing Skills

Brilliant Customer Service

For external, internal service providers and technical support teams.

Graham Roberts-Phelps - Online Coaching

Presentation and Speaking Skills

Online coaching for presentation and public speaking, conversation, and media work.

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Business Writing Skills

Presentation and Speaking Skills

Online live coaching to improve your business written communication.

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Graham Roberts-Phelps

Graham Roberts-Phelps

Welcome