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Graham Phelps

International Business Skills Training Specialist

International Business Skills Training Specialist International Business Skills Training Specialist International Business Skills Training Specialist International Business Skills Training Specialist

Better Business Writing Skills Training

Write clearly. Get read. Get results.

Every organisation constantly writes emails, reports, updates, and proposals. Too often, that writing wastes time, creates confusion, and weakens credibility.

This practical one-day training event equips professionals to write with clarity, confidence, and intent. Participants learn how to plan, draft, and refine business documents that are understood quickly and acted on decisively. Delivered by Graham Roberts-Phelps

Why Run This Course?

Poor writing is a silent drain on time, trust, and performance.

This course replaces guesswork with structure. It gives your people a straightforward way to write well, quickly, and consistently. The result is more transparent communication, better decisions, and fewer avoidable mistakes. For most organisations, the time saved alone delivers a rapid return.

What This Course Delivers

Participants will be better able to:

  • Write clear, concise emails that reduce follow-up and misunderstanding
  • Structure reports and documents for speed and decision-making
  • Use plain, professional English without sounding blunt or informal
  • Edit and tighten writing to remove waffle, jargon, and ambiguity
  • Produce strong summaries that senior readers can read
  • Save time by getting messages right the first time

The power of language

Check out this great video

Video

This guide explores the essential practice of audience-centred writing to improve community engagement and trust. The material emphasises that effective communication begins by visualising a specific individual rather than a broad group, allowing the writer to address unique emotional needs and daily routines. By considering factors such as age, personal priorities, and potential biases, authors can craft messages that feel relevant and respectful rather than generic. 

Downloads

GR Phelps Better Business Writing Summary 2026 (pdf)

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Ten Tips for Better Business Writing Summary 2026 (pdf)

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GR Phelps profile 2026 (pdf)

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GR Phelps five courses for 2026 (pdf)

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Examples from the training

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