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Extracts From Training Courses, Books, and eBooks
Check out this great video - 33 Top Tips From The Recruitment Skills for Managers One-Day Training Course
Introduction to Time Management by Brilliant Customer Service / Graham Roberts-Phelps.
Based on the training course and book - Working Smarter.
All companies claim to value and provide great customer service. But the fact is, only a few companies understand the components of the customer service model they promise or deliver the level of customer service expected.